Rattan Buffet Cabinet

Design: Four-Door Cabinet

Front Panels: Rattan Cane

Ideal for crockery, tableware, and home essentials

At Joiner.pk, we aim to deliver your furniture safely and efficiently. This Shipping Policy explains our delivery process, shipping charges, estimated delivery times, and other important information related to your order.

1. Shipping Locations

Joiner.pk delivers furniture within Pakistan, subject to delivery availability in your area.

For locations that may be difficult to access or require special transportation arrangements, customers may need to confirm delivery availability with our team before placing an order.

2. Order Processing

Orders are processed after confirmation and receipt of the required advance payment.

A 50% advance payment is required to finalize an order unless otherwise agreed in writing.

Processing time depends on product availability, customization requirements, and production schedules. Made-to-order furniture may require additional preparation time.

3. Estimated Delivery Time

Delivery timelines vary depending on the product, order size, delivery location, and whether the furniture is ready-made or custom-made.

Estimated delivery times will be communicated during order confirmation whenever possible.

Please note that delivery dates are estimates and may be affected by production delays, transportation issues, weather conditions, public holidays, or other circumstances beyond our reasonable control.

4. Shipping Charges

Shipping charges apply to orders placed on Joiner.pk. Free shipping is not available as a standard service.

Shipping costs may vary depending on the delivery address, furniture size, weight, order quantity, and transportation requirements.

Any applicable shipping or handling charges will be communicated to the customer before the order is finalized.

5. Delivery Arrangements

Customers must provide a complete and accurate delivery address, contact number, and any necessary delivery instructions.

Please ensure that someone is available to receive the order at the agreed delivery time.

Customers should inform us in advance if the delivery location has restricted access, narrow stairways, limited parking, or other conditions that may affect furniture transportation.

Additional charges may apply for special handling or delivery arrangements, where communicated and agreed upon in advance.

6. Inspecting Your Order

We recommend inspecting your furniture upon delivery whenever possible.

If your order arrives damaged, incomplete, or different from the confirmed order, please contact us within 48 hours of delivery and provide your order number and clear photographs of the issue.

Our team will review your concern and guide you through the appropriate resolution in accordance with our Refund and Return Policy.

7. Delayed or Failed Deliveries

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to production schedules, transportation disruptions, severe weather, or other unexpected circumstances.

If a delivery attempt fails because the customer provided an incorrect address or was unavailable to receive the order, additional delivery charges or rescheduling may be necessary. Any applicable charges will be communicated before further arrangements are made.

8. Order Tracking and Updates

Where available, our team may provide updates regarding order processing, dispatch, and estimated delivery.

For questions about your order's status, please contact us using the contact information available on our website.

9. Changes to Delivery Information

If you need to change your delivery address or contact details after placing an order, contact us as soon as possible.

Changes may not be possible once production, dispatch, or transportation arrangements have begun. Address changes may also affect delivery timelines and shipping charges.

10. Contact Us

If you have questions about shipping, delivery charges, or your order's delivery status, please contact our team through the contact details listed on our website.

Website: https://www.joiner.pk

Thank you for shopping with Joiner.pk. We appreciate your trust and strive to deliver your furniture with care.